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Waitangi Holiday Park

Accommodation Policies

We look forward to welcoming you to Waitangi Holiday Park. To make sure everyone has a safe and enjoyable stay, please take a moment to review our policies below.

Payment Policy

Booking Contract: All bookings are a contract between you and Waitangi Holiday Park. You must be 18+ to book, and provide your name, contact details, and a valid credit/debit card.
 

Deposit: One night’s stay is charged to your card once your booking is confirmed.
 

Final Payment:
 

  • Off-Peak: Remaining balance charged 7 days before arrival date.
     

  • Peak (end of December–mid February): Remaining balance charged 14 days before arrival.
     

Bank Transfer Option: Payment must be received at least 14 days before arrival (unless alternative arrangements have been made). Please email proof of payment to info@waitangiholidaypark.co.nz.
 

Account Name: Te Tii Limited Partnership  
 

  Account Number: 02-0386-0029761-02
 

  Reference: Please use your booking name or reservation number
 

Important Notes:
 

  • 3% surcharge applies to all credit card payments.
     

  • Payments are processed in New Zealand dollars (NZD).
     

  • Once final balance is processed, bookings are non-refundable.
     

  • Refunds are returned only to the original payment method.
     

Failure to Pay: Bookings without valid payment 14 days before arrival will be cancelled unless prior arrangements have been made with management.

Child Policy

Children 0–2 years stay free.
 

Child rates apply to ages 3–12 years.
 

Guests under 18 must be accompanied by a parent/guardian.
 

Parents/guardians must supervise children at all times.
 

Photo ID may be requested at check-in.

Check-in & Check-out

Sites: From 12pm.
 

Cabins: From 2pm.
 

Check-Out: By 10am (late check-outs may incur a fee).
 

Reception Hours:
 

  • Off-Peak (March-Nov): 9am – 5pm
     

  • Summer/Peak (Dec-Feb) : 8:30am – 8.30pm
     

Arriving Late? : Call 0800 556 660 or email info@waitangiholidaypark.co.nz to arrange. You will receive your late arrival instructions later that day.
 

Refundable Bond for Cabins: A $100 refundable bond per cabin applies is required before / on arrival.

Guest Responsibilities

Behaviour & Noise: Please be respectful and kind to your neighbours and fellow guests. A reasonable level of quietness and conduct is always expected.

 

Bookings:
• Please check out of your site/cabin/sleepout before 10 a.m.
• If you want to extend your stay, please contact the office before 10 a.m. on the day of scheduled departure.
• We do not refund for early departure due to weather or if you change your mind. Bookings are not transferable to another person or date.
• The person named on the booking must occupy the site for the full period booked and is responsible for all aspects of the booking.
• Waitangi Holiday Park reserves the right to refuse, alter or cancel tenancy/visitors at its discretion.
• Privacy Act - unless you instruct us in writing to the contrary, the booking information provided by you may be passed on to a third party or disclosed to
persons inquiry if you are a guest.


Day Visitors are welcome on site. Please come and see us at Reception and sign in before visiting your friends. Visitors are the responsibility of the registered
guest and must leave by 7 p.m


Drive at a walking pace within the holiday park and watch for pedestrians, especially children, ducks, cats, and dogs.


Drones may be used by staff for business purposes. Guest use is not permitted unless prior approval has been arranged with management. 


Electrical WOF is required for all campervans and caravans and a camping-approved round pin, RCD power cord (10m long) to connect
for power.


Personal Belongings are your responsibility. Please ensure that you keep all your property secure. Waitangi Holiday Park takes no responsibility for any
loss.


Quiet Time (soft voices and no music) is between 8pm & 9 am. Alcohol may only be consumed within your site. Excessive drinking or parties are not
permitted. Guest will be warned and asked to vacate.


Smoking is permitted; however, we have a No Smoking policy for all our cabins and communal buildings. We ask for cigarette butts to be
disposed of in the appropriate manner, not on the grass, gardens or roadways.


Site Boundaries: All guests must ensure that vehicles, boats, and belongings fit within their allocated site boundaries. Items left outside your site may cause
inconvenience to others and are not permitted.

Dog Policy

We love welcoming dog guests on our campsites only.

​

  • Dog guests: maximum of 2x dogs on a site

​

  • Cleanliness: Owners must clean up after their dogs.
     

  • Leash Requirement: Dogs must be kept on a leash at all times.
     

  • Supervision: Dogs must not be left unattended.
     

  • Restricted Areas: Dogs are not allowed in cabins, kitchens, TV lounge, or communal facilities.
     

  • Behaviour: Excessive barking or aggressive behaviour is not permitted. If this occurs, guests may be asked to leave without refund.

Cancellations

Individual Bookings

  • 14+ days before arrival: No charge - a full refund will be issued, excluding the transaction fee.

  • 7–13 days before arrival: One night’s charge, remainder of balance will be refunded.

  • Within 7 days (off-peak) / Within 14 days (peak, Dec-Feb) or no-show: No refund.
     

Group Bookings (2+ rooms/sites)

  • 30+ days before arrival: $100 cancellation fee, balance refunded.

  • Within 30 days: If we cannot rebook all rooms/sites, up to 15% of the total cost may be retained.

  • Date Transfers: Groups may transfer bookings to new dates within 12 months (subject to availability, seasonal rate changes, and non-refundable unused credits).
     

OTA (Online Travel Agent) Bookings

  • If booked via Booking.com, Expedia, etc. – cancellations must be made directly with the agent.

  • Cancellations within 48 hours of check-in will incur a one-night charge.

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