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Waitangi Holiday Park

Accommodation Policies

We look forward to welcoming you to Waitangi Holiday Park. To make sure everyone has a safe and enjoyable stay, please take a moment to review our policies below.

Payment Policy

Booking Contract: All bookings are a contract between you and Waitangi Holiday Park. You must be 18+ to book, and provide your name, contact details, and a valid credit/debit card.
 

Deposit: One night’s stay is charged to your card once your booking is confirmed.
 

Final Payment:
 

  • Off-Peak: Remaining balance charged 7 days before arrival date.
     

  • Peak (end of December–mid February): Remaining balance charged 14 days before arrival.
     

Bank Transfer Option: Payment must be received at least 14 days before arrival (unless alternative arrangements have been made). Please email proof of payment to info@waitangiholidaypark.co.nz.
 

Account Name: Te Tii Limited Partnership  
 

  Account Number: 02-0386-0029761-02
 

  Reference: Please use your booking name or reservation number
 

Important Notes:
 

  • 3% surcharge applies to all credit card payments.
     

  • Payments are processed in New Zealand dollars (NZD).
     

  • Once final balance is processed, bookings are non-refundable.
     

  • Refunds are returned only to the original payment method.
     

Failure to Pay: Bookings without valid payment 14 days before arrival will be cancelled unless prior arrangements have been made with management.

Child Policy

Children 0–2 years stay free.
 

Child rates apply to ages 3–12 years.
 

Guests under 18 must be accompanied by a parent/guardian.
 

Parents/guardians must supervise children at all times.
 

Photo ID may be requested at check-in.

Check-in & Check-out

Sites: From 12pm.
 

Cabins: From 2pm.
 

Check-Out: By 10am (late check-outs may incur a fee).
 

Reception Hours:
 

  • Off-peak: 9am – 4.30pm
     

  • Summer/Peak: 8:30am – 8.30pm
     

Arriving Late? Call 0800 55 6660 or email info@waitangiholidaypark.co.nz to arrange. You will receive your late arrival instructions later that day.
 

Cash Payments for Cabins: A $100 refundable bond may be required on arrival.

Guest Responsibilities

Sites: From 12pm.
 

Cabins: From 2pm.
 

Check-Out: By 10am (late check-outs may incur a fee).
 

Reception Hours:
 

  • Off-peak: 9am – 4.30pm
     

  • Summer Peak: 8:30am – 8.30pm
     

Arriving Late? Call 0800 55 6660 or email info@waitangiholidaypark.co.nz to arrange. You will receive your late arrival instructions later that day.
 

Cash Payments for Cabins: A $100 refundable bond may be required on arrival.

Dog Policy

We love welcoming dog guests on our campsites only.

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  • Dog guest charge: $15 per dog guest per night, maximum of 2x dogs on a site.

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  • Cleanliness: Owners must clean up after their dogs.
     

  • Leash Requirement: Dogs must be kept on a leash at all times.
     

  • Supervision: Dogs must not be left unattended.
     

  • Restricted Areas: Dogs are not allowed in cabins, kitchens, TV lounge, or communal facilities.
     

  • Behaviour: Excessive barking or aggressive behaviour is not permitted. If this occurs, guests may be asked to leave without refund.

Cancellations

Individual Bookings

  • 14+ days before arrival: No charge.

  • 7–14 days before arrival: One night’s charge.

  • Within 7 days (off-peak) / Within 14 days (peak, Dec-Feb) or no-show: No refund.
     

Group Bookings (2+ rooms/sites)

  • 30+ days before arrival: $100 cancellation fee, balance refunded.

  • Within 30 days: If we cannot rebook all rooms/sites, up to 15% of the total cost may be retained.

  • Date Transfers: Groups may transfer bookings to new dates within 12 months (subject to availability, seasonal rate changes, and non-refundable unused credits).
     

OTA (Online Travel Agent) Bookings

  • If booked via Booking.com, Expedia, etc. – cancellations must be made directly with the agent.

  • Cancellations within 48 hours of check-in will incur a one-night charge.

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